From the course: Introduction to the SHRM-CP Certification Exam
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People
- Virgin Airlines CEO, Richard Branson, is well known for his opinion on the value of employees to an organization. He once said that employees come first, customers second and shareholders third. Virgin Airlines has experienced sustained success, so it's hard to argue with his formula. The People Domain, of the SHRM Body of Confidence and Knowledge focuses on just that, the knowledge HR pros need to treat a company's people well, keep them engaged and maximize the effectiveness of compensation and benefits programs. The People Domain includes five functional areas. They are HR Strategic Planning, Talent Acquisition, Employee Engagement and Retention, Learning and Development and Total Rewards. 17% of the questions on the SHRM CP come from this domain. SHRM CP test takers demonstrate competency in the People Domain when they are able to show proficiency in several areas. First, they must use systems thinking, like Six Sigma to understand how business functions. They use that knowledge…
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