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Pace customers

Pace customers: Building Rapport with Customers
Pace customers: Building Rapport with Customers

Learn how to pace a customer's words and expressions as a way to build agreement and rapport. Research shows that pacing helps people foster rapport. Close friends do this instinctively, and after watching this video, you'll pace customers instinctively.

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Skill Level Intermediate
27m 4s
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Skills covered in this course
Business Business Skills Communication Marketing

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