Time Management expert Chris Croft covers three more strategies for negotiating in order to spend less time on unimportant tasks. Getting something back in return, using a list to clarify priorities with your boss or customer, and giving them a choice of A or B. Which negotiation tactic are you going to try first?
- I've been thinking about ways to negotiate…over how much of your time you let other people have,…and I covered four suggestions in the previous video.…I've got three more thoughts for you now.…First is that you might be able to get…something back in return.…In the case of a customer who's requesting…a bit more work than you originally agreed,…you might be asking for money in return.…We can do it but it's harder than it appears.…It'll take Fred a couple of days,…so we'd have to make a small extra charge for that.…
Sometimes customers appreciate things more…if they have to pay for them,…and it does also stop the rot.…If you do it for free, they'll probably…ask for more and more in the future.…Of course, it doesn't have to be money.…You can say that if they order 10,…then you could write the extra documentation,…or if they will hold the stock for you,…or if they arrange the transport,…or if they lend you an extra person to help,…it would make it possible for you to do it.…It's the same with colleagues and bosses.…
The first—saying no—is simple in theory, but hard in practice. Chris explains how to reclaim the power of "no" to make room for true priority items. The second step, negotiation, allows you to spend less time on unimportant tasks. The third way is to delegate sometimes, and the fourth is improving systems and processes so that repetitive tasks are quickly and easily managed. Last but not least, Chris explains how to overcome perfectionism and nitpicking. He explains how to apply the five methods to all time-stealers, including meetings, interruptions, and more.
In the initial chapters, he'll help you clarify your life and work goals, prioritize to-dos using Eisenhower's matrix of tasks, and answers questions like "Does working longer hours actually get more done?" The worksheets included with the exercise files will help you apply the lessons to your own work and life, and hone your time management skills—one step at a time.
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- Making the most of every day
- Separating important from urgent items
- Using Eisenhower's matrix of tasks
- Finding more time for important things
- Saying no
- Negotiating tasks
- Delegating to save time
- Improving your systems
- Letting go of perfectionism