Join Todd Dewett for an in-depth discussion in this video Nurturing the recluse, part of Managing Employee Performance Problems (2013).
- One of my favorite leadership lessons…is that one size does not fit all,…meaning how you help or work with one employee…may have little to do with how you become…successful with another employee.…Everyone's different.…For example, I often see managers assume…that quiet or withdrawn employees are…somehow flawed simply because they don't…behave socially like the typical employee.…So in response they'll encourage them to…speak up and participate to interact more.…In most instances that response…can actually be a problem.…Let me start by differentiating quiet employees…from withdrawn or reclusive employees.…
Quiet employees are less talkative…and engaged in social situations at work.…Almost always this is explained by personality.…They're introverts.…Introverts live inside their head.…They process and think mentally before speaking up,…whereas extroverts think out loud…and engage others more quickly.…It's because they think before they act…that introverts often make great professionals…and great leaders and they don't need to be…
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- Determining the appropriate intervention
- Defusing charged conversations
- Refocusing slackers
- Getting employees to show up on time
- Redirecting habitual complainers
- Engaging employees that always resist change
- Standing up to bullies
- Encouraging employees that can't handle feedback
- Helping people with personal problems
- Dealing with gossips
- Knowing when to say goodbye to an employee<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.