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Next steps: Thomas A. Stewart and Patricia O'Connell on Designing and Delivering Great Customer Experience
Next steps: Thomas A. Stewart and Patricia O'Connell on Designing and Delivering Great Customer Experience

In this video Tom and Patricia review the key principles of service design and how what you learned in previous videos helps you put them into practice.

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Skill Level Beginner
31m 20s
Duration
12,240
Views
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Skills covered in this course
Business Business Skills

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