This course refers to the Project Management Institute (PMI)®, including the Project Management Professional (PMP)® certification. PMI and PMP are registered marks of the Project Management Institute, Inc.
Communication management is a broad topic. If you're studying for your Project Management Professional Exam, your next steps can be to learn the language used by the Project Management Institute. In this course, we use some of the language, but there are a few terms that are different. You might hear the term 'enterprise environmental factors' to describe how each organization has different expectations. Some organizations have different communication practices. You'll need to take these factors into account when you create your communication plan.
Another term you'll want to know, is 'Organizational Process Assets'. These are the lists and reports that the organization will have that you can include in your plan. So a stakeholder register would be an organizational process asset. The assets will help you build your communication plan. Most of the PMI Communication Management Knowledge area was covered in this course. So even though there are some different terms, you should have a sense of the overall concepts.
If you're not interest in the PMP Exam, then there are a few different directions you can take. One area that's very timely is communicating with offshore teams. It's very common for software projects to have a part of the team in a different country. So communicating with distributed teams is a helpful skill. There's a Lynda course on this topic titled 'Communicating Across Cultures'. Another skill that can be very helpful is communicating complex ideas. One book titled 'the Back of the Napkin', is a very good resource for using simple sketches to help communicate with stakeholders.
This book can be very helpful if you have a large, complicated project. As a project manager, you spend most of your time communicating, so you should try to continue to improve your skills. You should never feel that you know enough about communication. There are so many ways to improve. Great communication can be one of the most rewarding aspects of project management. Few things will serve you better in your career than communication skills. So look for areas of growth. You'll find that there's always room for greater connection and understanding.
I hope you enjoyed the course, and good luck with your career.
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Using formal and informal means to communicate
- Prioritizing stakeholder needs
- Listening actively
- Planning project communication
- Understanding leadership language
- Writing clear and concise project reports
- Learning how and when to say "no"<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.