Join Todd Dewett for an in-depth discussion in this video Next steps, part of Managing Employee Performance Problems (2013).
- By now you've no doubt realized…that employees can sometimes present…a large number of challenging situations.…The chapters in the course dealt with particular employees…and how you might work with them.…But moving forward, there are three additional things…I want you to keep in mind.…The first is to be an advocate for the inclusion…of this topic in your company's…leadership development efforts.…Whether this includes resources like Lynda.com,…classroom training, or in discussion through coaching,…make sure people in leadership positions…have exposure to these types of issues…and what to do about them.…
The second thing I want you to do is…consider is starting an informal group…where managers can to discuss these types of issues.…Given the emotion and tension in these types of situations,…managers often feel isolated and unsupported.…Further, when the do finally deal with the employee…in question, they're usually reinventing the wheel.…People often talk about best practices…and knowledge management in terms of actual work being done.…
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- Determining the appropriate intervention
- Defusing charged conversations
- Refocusing slackers
- Getting employees to show up on time
- Redirecting habitual complainers
- Engaging employees that always resist change
- Standing up to bullies
- Encouraging employees that can't handle feedback
- Helping people with personal problems
- Dealing with gossips
- Knowing when to say goodbye to an employee<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.