Learn about the key characteristics that make up natural or self-directed teams, and the challenges they face due to personal, interpersonal, and organizational pressures.
- Natural teams, also called work groups,…are built around a common product, process, or service.…A customer service department is an example…of a natural team.…So is the mix of people responsible…for giving you a good experience at a restaurant,…as are assembly line operators,…or the people who work in a regional sales office.…These teams are ongoing,…so working as a group day in and day out…in the same physical space means there's a good amount…of interpersonal connection…and also interpersonal friction possible.…
A culture that values open communication,…personal development, rewards and recognitions,…and diverse opinions goes a long way…to helping a natural team stay focused and committed.…Natural teams come in all configurations, sizes,…and degrees of self-management,…ranging from very little autonomy to total self-management.…These self-directed or self-managed teams establish,…plan, and deal with their responsibilities…with limited or no supervision at all.…
Self-directed teams have been a factor…in organization development since the 1980s.…
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- Identify the keys to success as a team leader.
- Explore management interactions commonly needed during the four team development stages.
- Recall the meaning of continuous improvement and what drives the process.
- Review the do's and don't of creating a team mission statement.
- Review how to use roles effectively during team meetings.
- Explore how to best use consensus strategies like thumbs up/down/sideways.