Join Bob McGannon for an in-depth discussion in this video Monitoring ethical behavior, part of Business Ethics.
- A common, and in my experience, a very accurate phrase…is, what gets measured gets done.…This is also true when working with your ethical framework…while implementing behaviors around business ethics…and ensuring the whole concept is embraced.…A substantial differentiator between…high performing organizations and their competitors…is the regular measurement and management…of business ethics practices.…I recommend you set up these measurement systems too.…However, there are a few things you should do…prior to setting up a measurement scheme.…
To have a meaningful measurement scheme…you need to identify what good looks like.…You need to define your goal.…Here are some examples for ethics measurement goals.…Staff are aware of business ethics…and understand how this applies to their role.…Or the number of incidents that occur could be reduced.…Ideally you will establish a target…of no incidents of unethical practice.…This may take time, however.…The context of the goal you establish…depends on the status of your ethical framework program.…
Bob also discusses ethics in relationship to specific business scenarios: working with suppliers and vendors, organizational decision making, and doing business internationally. He addresses how to handle business ethics violations and provides a checklist of items for staff to evaluate if something is ethical.
- Understanding the purpose and intent of business ethics
- Practicing business ethics
- Working with suppliers
- Reporting ethical problems
- Messaging staff
- Leading by example
- Creating escalation procedures for ethical issues
- Handling a crisis