Join Mike Figliuolo for an in-depth discussion in this video Modeling behaviors, part of Building Accountability Into Your Culture.
- As a leader, you need to model the behaviors…that you want from your team members.…People watch a leader's every move.…Setting that example is a critical element of modeling…accountability, and creating the right culture…on your team.…The words you use,…when you say "I" versus "we".…Do you say "I" when something goes wrong?…Or do you only say it when things go right?…Do you say "we" when something goes wrong?…Or when something goes right?…It sets a tone for who's accountable for those actions.…
So as you think about whether you're modeling the…right behaviors or not,…some questions you should ask yourself are as follows.…Do I say "I" or "we" more frequently?…And in what situations do I use those words?…Do I proactively let the team know,…"Hey I've made a mistake, and here's what I'm…"doing to resolve it."?…Do my team members say "I" or "we"?…And again, in which situations?…And do I reward or praise people for owning up…to a mistake and fixing it?…Or do I punish them when they bring that mistake forward.…
A to-do for you as a leader…
- Define accountability.
- Compare and contrast accountability and responsibility.
- Identify ways a leader can model accountability.
- Explain how to define accountability for a team.
- List examples of consequences for failing to deliver.
- Describe how to strengthen a brand by establishing and reinforcing a culture of accountability.