Join Bob McGannon for an in-depth discussion in this video Messaging to your staff, part of Business Ethics.
- Depending on the size and breadth of your business,…putting an ethical framework in place…can be a major organizational change.…And with any organizational change,…you need to ensure that you provide…not only the framework itself,…but appropriate tools to facilitate…communication of the framework to your staff members.…The primary purpose of these messages…is to ensure your framework's understood,…and it's put to appropriate use.…It's important to remind managers and staff…about your expectations,…regarding your business ethics guidelines.…
You'll also want to ensure you get meaningful feedback…if there are questions or concerns.…I recommend having a formalized change in communication plan…as you deploy your ethical framework.…Like all new implementations,…I would handle it like a project.…I suggest that your change in communication plan…include the following:…Your change objective.…You should state the outcomes…you want to realize from your ethical framework.…For example, you want to improve upon some bad press,…
Bob also discusses ethics in relationship to specific business scenarios: working with suppliers and vendors, organizational decision making, and doing business internationally. He addresses how to handle business ethics violations and provides a checklist of items for staff to evaluate if something is ethical.
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- Define the purpose and intent of business ethics.
- Describe why particular situations might be considered ethical or unethical.
- Determine how to approach and report unethical behavior.
- Identify how to message ethical policies to your staff.
- Demonstrate ethical behavior by leading by example.
- List options and best practices for escalating problems in your department.