Join Michael McLernon for an in-depth discussion in this video Measuring your impact, part of HR as a Business Partner.
- Measurement is not a concept that is HR specific.…It's an important part of operating…any business function, right?…It's important to measure so that you know…whether you are successful.…A common mistake made by leaders…and HR professionals alike is to make a decision…that impacts employees or develop a talent program…based on anecdotal information.…Now of course there will be times…when you need to follow your gut,…but you shouldn't trust your intuition for everything.…As an HR business partner, it's up to you…to hold yourself and your client group accountable…to determine if your programs and initiatives are working.…
For example, let's say you work on…a year long manager training program.…When you get anecdotal feedback,…most people will say "yeah, it was great."…But how do you know if you actually moved the needle.…And where was the needle in the first place?…If you're not defining success and making measurement…a priority, you won't be able to answer these questions.…Measuring your efforts will ensure…you have the credibility the next time…
Instructor Michael McLernon discusses the function of HR within an organization, and the skills needed to be successful as an HR business partner, regardless of company size or structure. In addition, he goes over the primary role of an HR business partner, highlighting specific areas where this role can add value to a business. Michael also covers how to engage with leaders, managers, and employees on key talent initiatives such as organization design, performance management, and employee engagement. Finally, he shows how to assess the impact of your efforts, and modify your approach as your organization—or the scope of your role—changes.
- Serving your clients
- Establishing credibility and trust
- Areas of focus for an HR business partner
- Facilitating organizational change
- Supporting talent decision processes
- Training and empowering managers
- Scaling and assessing your efforts
- Partnering internally
- Measuring your impact
- Tailoring your approach