So, you created your culture of learning, but how do you measure its success? In this video, take a look at some approaches to doing so.
- As you use the various strategies from this course and the other resources I've recommended, be sure you're tracking your results, so that you can measure success. It might take a little time, but you want to capture evidence that you can use in future updated reports with your leaders. So, in the next few days, take a snapshot of key learning metrics before you get started. Things like usage, attendance, satisfaction, and knowledge transfer. Next, take a look at key business metrics like attrition, transfers, engagement, absenteeism, and complaints.
Explore other business metrics that matter like time to market, to quality defects, and customer satisfaction. Also, dig deeper into specific behaviors that translate to dollars in specific departments or areas like marketing, engineering, facilities, and hospitality. Another area to explore is leadership development, particularly promotions from within and succession planning. All of these metrics tell you a lot about the current health of your culture of learning. As you implement changes, keep an eye out for shifts.
You may need to do some tinkering, but eventually you'll be moving the needles in the right direction, and then you're going to have some great stories and data to share. Remember, you're also a member of that culture, so role model lifelong learning by continuing to grow and develop, seeking feedback, and putting in the practice to develop mastery. Make sure you invest in your own learning. This platform has so many amazing courses that will help you. I also recommend attending national talent conferences, so you can stay up on the latest developments and products.
And, of course, I hope you'll watch my other courses and read my books. Creating a positive culture of learning in your organization is critical to its ongoing success. Sure, expansion is good and new products are important, but nothing is more crucial than creating a culture of learning. Everything else will arise from that and soon you'll have a whole orchard of thriving trees. In fact, I love this quote by Martha Soehren, the Chief Talent Officer at Comcast. She says, "There are 10 seeds in an apple.
"But how many apples are in a seed? "You must help your employees learn and grow "so they become the talented workforce you need tomorrow." Please stay in touch. I'd love to hear from you as you build your amazing culture of learning. You can find me on LinkedIn and Twitter and I also have lots of relevant resources on my website, brittandreatta.com. It's a journey, my friend, but a really great one, because when we get it right, when we empower our people to rise to their potential, it's powerful and deeply rewarding.
LinkedIn Learning (Lynda.com) is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
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- Establishing a growth mindset
- Integrating learning into your organization
- Empowering through knowledge sharing
- Overcoming obstacles
- Addressing opportunities
- Measuring success