From the course: Work Stories: Experiences that Influence Careers
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Marlene Chism: Dealing with conflict
From the course: Work Stories: Experiences that Influence Careers
Marlene Chism: Dealing with conflict
(upbeat music) - A friend of mine and I were working out at the GM and we were talking about all kinds of things. In fact, one of the things we were talking about was my new mission and that was to improve communication and relationships everywhere. I had a great relationship with her but we kept talking and then we started discussing things like politics, religion, things that can get people kind of heated and she was getting very argumentative and I kind of felt backed into a corner, so I did what I do when I feel defensive and I rolled my eyes. Well, that's fine, we don't have to discuss it. And that triggered her and she went off and she said you think you know so much, you think you're so smart, you think you're gonna discount what I'm saying and I just kinda stood back and didn't know where to go with that and it really hurt my feelings, that was not our relationship. And it bothered me and so I did what a lot of people do when something bothers them: you talk to other people…
Contents
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Chris Nodder: Honesty and respect makes teams creative2m 4s
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Todd Dewett: The value of authenticity6m 42s
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Scott Clear: A motorcycle crash improved my designs2m 26s
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Jane Barratt: Unpacking the iPod changed my career2m 3s
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Lisa and Elizabeth McLeod: Words always matter3m 24s
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Sandra Mitchell: Considering others breaks down barriers3m 37s
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(Locked)
Pat Wadors: Do the right thing at the right time4m 9s
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Fulya Kocak Gin: How I landed my dream job4m 48s
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Brad Cleveland: Life is bigger than work2m 12s
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Catherine Mattice: Positivity leads to resilience6m 49s
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Karen Holst: Bring stakeholders together to innovate2m 57s
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Donna Brighton: Getting fired could be the start of your career3m 36s
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Jeff Toister: Learning from early failure2m 47s
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Jan Rutherford: Learning to leverage people's strengths5m 54s
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Robbie Baxter: Making the decision to work for yourself3m 22s
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Jay Clouse: Getting access to the right contact3m 11s
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(Locked)
Marlene Chism: Dealing with conflict2m 48s
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(Locked)
Jay Clouse: Design your life2m 2s
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(Locked)
Marlene Chism: Having a difficult conversation4m 16s
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(Locked)
David Brownlee: Real customer service2m 37s
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Jane Barratt: My wake-up call57s
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Chelsea Krost: Influencer marketing5m 5s
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Bridget Quinn: How I became an electrician4m 46s
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Drew Boyd: Innovation1m 52s
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Marc Asnis: How I became an urban planner1m 46s
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