Join Simon T. Bailey for an in-depth discussion in this video Managing up when you don't click, part of Building Business Relationships.
I am convinced that in business you will…not click with every boss and every leader.…However, I believe that if you implement this tool, that…I call RESPECT, it will help you in the long run.…Respect stands for Refrain, Edit, Save, Plan, Exceed, Care and Thank.…Let's start with the first tool. Always refrain…from judging your boss as a person.…I once had a leader which always made demands of me that…I personally didn't agree with and it showed up in my performance review.…
I realized that sometimes it's not personal, it's a job…they ask you to do, and he was teaching me.…In the end, I had to adjust to his style of leading and not judge him as a person.…The second tool is Edit your word choice. Whenever addressing…a boss that you don't click with, practice the three-second rule.…Take three seconds to pause and digest what they are asking you to do.…
And really think about what you are going to say…before you say it.…This small break helps you formulate clear thoughts before you speak.…The third tool is to always remember to Save it before you send it.…
Discover how you can build meaningful rapport, set yourself up for visibility and success, manage up when you don't click, develop executive presence, and cross-train within a team to better serve the organization.
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Understanding the four key business relationships
- Building relationships in person and virtually
- Supporting your manager's objectives
- Articulating your needs to your manager
- Managing up
- Communicating with difficult team members
- Resolving cross-department conflict
- Identifying mentors and sponsors
- Making first impressions with executives<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.