- Define “ageism.”
- Identify the emotion to avoid when working with older direct reports who may be feeling left out, unheard, or irrelevant.
- Explain how to help your multigenerational team members close the gap on the way they communicate with one another.
- Recognize the most common support strategy managers use for an older employee.
- List the steps to take when integrating an older worker into a multigenerational team.
Skill Level Intermediate
- Managing someone older on your team can be a challenge. Maybe they have a different way of working. Maybe you feel that it's hard to communicate with them. Whatever you're experiencing, this course will teach you how to bridge generational differences and consistently build effective communication and collaboration with an older worker. Best of all, you'll be able to impart these skills to your entire team, helping everyone feel more harmonious and more relaxed, which will help you all get more stuff done. Hi, I'm John Tafnoff, a career coach, best-selling author and speaker.
I'm also an older professional who's crossed the digital divide, so it's going to be fun for me to help bring you and your older colleague or colleagues together. Let's dive in, get to work, and turn generational differences into productivity advantages. In the process, you'll boost your managerial skills and your self-confidence as a leader.