From the course: Project Management: Solving Common Project Problems

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Making sure that nothing gets forgotten

Making sure that nothing gets forgotten

From the course: Project Management: Solving Common Project Problems

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Making sure that nothing gets forgotten

- So moving on now to cost problems in projects. What are the biggest reasons why projects end up costing more than you expect? And I would say the number one reason is that things were forgotten. It's very difficult to list all the tasks required in a project when you're doing something you've never done before. Something that's complicated. So we need to try really hard not to forget any tasks, and even the professionals forget this sometimes. For example, London Heathrow Terminal Five was a notorious project disaster, and it was because forgot some key things. They forgot to train the staff. Apparently the staff couldn't even find the way into the front door because maps weren't given out on day one. So they did all the really difficult stuff really well and they just forgot a couple of simple things like that. So, we really must somehow get a list of every task in our project. And the best way to do this is to triangulate. To use three different methods to list the tasks, and…

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