Join Bob McGannon for an in-depth discussion in this video Making ethical decisions, part of Business Ethics.
- Just about everyday we make decisions.…Some simple...…some not so simple.…The business world presents us with hundreds of decisions.…A few of them, however, can be particularly interesting,…and can present us with an ethical puzzle.…For example, you have a colleague that's a stellar employee…who constantly helps you and your teams.…He's had a string of bad luck, however,…and takes a process shortcut that's against corporate policy…to get something done.…
What would you do?…This situation could present you with an ethical dilemna…that requires you to make a distinct decision.…The result of that decision could be positive or negative…for you and your business.…So, how do you go about making these decisions…and what sort of ethical impact should be considered…in your decision-making process?…Your business ethics framework should provide…a guide to assisting your employees' need…to have a step-by-step process.…PricewaterhouseCoopers deploys a five-step process…to assist their employees make better decisions…by providing a guide for evaluating a course of action.…
Bob also discusses ethics in relationship to specific business scenarios: working with suppliers and vendors, organizational decision making, and doing business internationally. He addresses how to handle business ethics violations and provides a checklist of items for staff to evaluate if something is ethical.
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- Understanding the purpose and intent of business ethics
- Practicing business ethics
- Working with suppliers
- Reporting ethical problems
- Messaging staff
- Leading by example
- Creating escalation procedures for ethical issues
- Handling a crisis