Lynda.com is now LinkedIn Learning!

To access Lynda.com courses again, please join LinkedIn Learning

All the same Lynda.com content you know and love

Plus, personalized course recommendations tailored just for you

Get LinkedIn Premium features to contact recruiters or stand out for jobs

Try LinkedIn Learning for free
Questions? Visit our help center.
Skip navigation

Make self-service easy

Make self-service easy: Serving Customers Using Social Media
Make self-service easy: Serving Customers Using Social Media

In this video, customer service expert Jeff Toister will help you identify best practices for making self-service easy for customers to use. Start by thinking about your customers' perspective, and make self service intuitive and thorough. Also remember to keep your website and information as up to date as possible.

Resume Transcript Auto-Scroll
Skill Level Appropriate for all
43m 19s
Duration
112,549
Views
Show More Show Less

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start My Free Month

Start your free month on LinkedIn Learning, which now features 100% of Lynda.com courses. Develop in-demand skills with access to thousands of expert-led courses on business, tech and creative topics.

Start My Free Month

You are now leaving Lynda.com and will be automatically redirected to LinkedIn Learning to start your free trial.