Join Tom Geller for an in-depth discussion in this video Losing and firing clients, part of Freelancing Foundations (2013).
Into each life, a little rain must fall, and every freelancer eventually has to…deal with a bad client.…Sometimes, they're unhappy with you, in which case the burden is on them to end…the relationship, but there are also situations where you decide that things are…wrong and not worth fixing.…These are the clients you fire.…Here are some tips to make both kinds of parting a little easier.…First, let's talk about when you lose a client.…You'll probably have several concerns, high among them, "Will they hurt my…reputation by saying bad things about me?"…"Did I deserve to lose the job?"…And the big one, "Will they still pay me?"…The spectre of your ex-client badmouthing you can really loom large,…particularly if they're important in your field or industry.…
In my experience it doesn't happen as much as people fear.…Professionals try to avoid negative talk because they know it muddies them as…much as their target.…In any case, it's a matter that's pretty much out of your control.…The best you can do is to handle the split calmly and professionally which will…
A bonus chapter covers common questions freelancers have when entering the field.
- What is freelancing?
- Defining your career goals
- Funding your startup
- Getting licenses, permits, and insurance
- Setting prices
- Finding work through agencies
- Getting referrals
- Working with time and project management tools
- Increasing your rates
Skill Level Beginner
Q: This course was updated on 3/20/2013. What changed?
A: We added a bonus chapter that covers common questions freelancers have when entering the field, such as "How do I use Craigslist or other job boards to grow my freelance business?" and "How do I find clients?"
1. Making Plans
2. Marshaling Resources
3. Satisfying Requirements
Creating contracts4m 23s
4. Handling Money
5. Getting Clients
6. Doing the Work
7. Managing Time
8. Keeping the Business Healthy
Next steps2m 5s
10. Bonus Chapter: Q&A on Freelancing
Freelancing Q&A12m 42s
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