Into each life, a little rain must fall, and every freelancer eventually has to…deal with a bad client.…Sometimes, they're unhappy with you, in which case the burden is on them to end…the relationship, but there are also situations where you decide that things are…wrong and not worth fixing.…These are the clients you fire.…Here are some tips to make both kinds of parting a little easier.…First, let's talk about when you lose a client.…You'll probably have several concerns, high among them, "Will they hurt my…reputation by saying bad things about me?"…"Did I deserve to lose the job?"…And the big one, "Will they still pay me?"…The spectre of your ex-client badmouthing you can really loom large,…particularly if they're important in your field or industry.…
In my experience it doesn't happen as much as people fear.…Professionals try to avoid negative talk because they know it muddies them as…much as their target.…In any case, it's a matter that's pretty much out of your control.…The best you can do is to handle the split calmly and professionally which will…
Author
Updated
3/20/2013Released
1/30/2013A bonus chapter covers common questions freelancers have when entering the field.
- What is freelancing?
- Defining your career goals
- Funding your startup
- Getting licenses, permits, and insurance
- Setting prices
- Finding work through agencies
- Getting referrals
- Working with time and project management tools
- Increasing your rates
Skill Level Beginner
Duration
Views
Q: This course was updated on 3/20/2013. What changed?
A: We added a bonus chapter that covers common questions freelancers have when entering the field, such as "How do I use Craigslist or other job boards to grow my freelance business?" and "How do I find clients?"
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Introduction
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Welcome1m 49s
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What is freelancing?2m 53s
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Preparing your mindset3m 31s
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1. Making Plans
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Defining career goals2m 48s
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Sharpening your market focus3m 18s
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Transitioning to freelancing3m 18s
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2. Marshaling Resources
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Preparing your portfolio3m 11s
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Estimating costs3m 10s
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Funding your startup2m 42s
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Establishing your workspace3m 35s
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3. Satisfying Requirements
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Creating contracts4m 23s
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4. Handling Money
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Setting prices3m 13s
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Establishing payment systems1m 36s
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Invoicing and getting paid3m 50s
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Keeping the books2m 32s
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Managing taxes1m 43s
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5. Getting Clients
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Announcing your availability3m 16s
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Onboarding clients2m 59s
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Avoiding scams3m 25s
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Choosing assignments2m 59s
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6. Doing the Work
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Interacting with clients2m 11s
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Delivering quality work2m 28s
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Losing and firing clients4m 14s
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7. Managing Time
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Deconstructing big jobs3m 34s
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Creating schedules2m 30s
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8. Keeping the Business Healthy
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Staying motivated3m 3s
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Increasing your rates2m 52s
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Building passive income3m 48s
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Changing focus3m 57s
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Conclusion
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Next steps2m 5s
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10. Bonus Chapter: Q&A on Freelancing
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Freelancing Q&A12m 42s
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Video: Losing and firing clients