From the course: Handling Workplace Change as an Employee
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Look out for group think!
From the course: Handling Workplace Change as an Employee
Look out for group think!
- Okay, so there's a new initiative that you don't like, but maybe this new initiative is absolutely needed, and maybe you and others are resisting it when actually, you shouldn't be. There's a thing called groupthink, first identified by William White in 1952, where people deny what's happening to them, particularly if they're in a group with other people. People in the group say things like, that change won't come for ages, or that change won't affect us. And because we have others in the same boat, we all kid ourselves that we're stronger and that we don't need to worry about whatever change is on the horizon. You can just imagine the annual meeting of the high street shopkeepers 10 years ago, or the travel agents, or the estate agents saying this internet thing is never going to catch on, we don't need to worry about that. People will always need to come into an actual shop to try the clothes on. People will always need our expertise when they're choosing a holiday or looking for…
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