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Listen effectively to build trust

Listen effectively to build trust: Managing Someone Older Than You
Listen effectively to build trust: Managing Someone Older Than You

Listening is the key to winning over your report. John introduces three listening skills that are subtle but powerful ways to give your report the space they need to more easily share uncomfortable material, and build trust between you. John provides a powerful framework to help bring your report “out of their shell” if they tend to be shy, or, conversely, to “feel heard” if they are more demonstrative

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Skill Level Intermediate
37m 29s
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Skills covered in this course
Business Business Skills Marketing

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