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Leveraging technology

Leveraging technology: Customer Service Leadership
Leveraging technology: Customer Service Leadership

This video summarizes the key technology developments that are empowering customer service. In addition, it identifies areas of innovation that are having the biggest impact. Learn why involvement from the customer service team is essential in charting a technology roadmap.

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Skill Level Advanced
1h 12m
Duration
13,176
Views
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Skills covered in this course
Business Business Skills

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