Creating a balance between serving as a technical expert and fulfilling management needs to deploy your technical expertise can be tricky. First, you need to ensure your recommendations are accepted, second that they are rolled out properly, and finally, that they are taught to operational staff. This video discusses techniques for ensuring these results occur.
- Consultants are like orchestra leaders.…You can waive your baton and try to make great music,…but if you don't have musicians…who understand what you're doing,…you'll only end up creating a lot of noise.…Here are some tips to help you get sweet sounds…from your engagement by applying…your technical and managerial roles.…First, effective consultants take time…to understand their client's issues as they see them.…While it may not look unique to you…because you've seen similar issues in the past,…your client's issues will seem unique to them.…
Gather information and client perceptions…and examine them using both…your technical and managerial roles.…Your technical background should help you understand…what needs to be done.…Your managerial role will help you advise your client…on how to get those things done.…Second, make sure your stakeholders…understand and accept your recommendations.…The best way to do this is to determine…if your client's words and actions align.…For example, I once worked with a client…who firmly declared they understood…
- Identify the critical requirements needed to become a successful consultant.
- Review the roles a consultant can fulfill to increase their success when dealing with clients.
- Recognize approaches for assessing your success level with a client before you've received a formal evaluation.
- Explore how to switch between consulting roles without confusing or aggravating your client.
- Review the change management conditions that must be in place to successfully deploy your consulting solutions.
- Identify the actions that maximize your chances for future work with a client.