From the course: Critical Roles Consultants Play (and the Skills You Need to Fill Them)
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Leveraging the technical and managerial roles
From the course: Critical Roles Consultants Play (and the Skills You Need to Fill Them)
Leveraging the technical and managerial roles
- Consultants are like orchestra leaders. You can waive your baton and try to make great music, but if you don't have musicians who understand what you're doing, you'll only end up creating a lot of noise. Here are some tips to help you get sweet sounds from your engagement by applying your technical and managerial roles. First, effective consultants take time to understand their client's issues as they see them. While it may not look unique to you because you've seen similar issues in the past, your client's issues will seem unique to them. Gather information and client perceptions and examine them using both your technical and managerial roles. Your technical background should help you understand what needs to be done. Your managerial role will help you advise your client on how to get those things done. Second, make sure your stakeholders understand and accept your recommendations. The best way to do this is to determine if your client's words and actions align. For example, I once…
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