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Learn to read emails critically

Learn to read emails critically: Writing Customer Service Emails
Learn to read emails critically: Writing Customer Service Emails

Learn to read customers' emails critically so you can write a complete response. Critical reading means you can figure out what the customer is asking, not just what they said. Critical reading is key to first contact resolution.

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Skill Level Beginner
1h 6m
Duration
141,926
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Skills covered in this course
Business Email Writing

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