In this video, Mike Figliuolo discusses how goals drives behavior, establish priorities, and help people focus on the right things to the exclusion of others. Learn how a set of clear goals advances an organization's agenda and helps it achieve broader goals. Achieve company goals by rigorously evaluating goals.
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- Why is it important to set a goal? Goals drive behavior. Goals help you establish priorities. They get people to focus on the right things to the exclusions of others. A clear set of goals helps advance the organization's agenda. Those goals are going to help you achieve the boarder goals that the organization sets. Let me ask you this. Let's imagine you work for a car manufacturer. You're not given any goals. You're just put on the assembly line and told, "Go to work." How are you gonna behave? Are you gonna work fast? Are you gonna be cautious and focus on quality? How safe are you going to be? Are you going to worry about it? Do you work on finishing one car before starting another or are you gonna work on individual assemblies and then pull it all together at the end? Do you know how to earn the most money? Do you know how to get the biggest bonus or earn some time off? None of it's clear.
Without goals, you're just gonna behave however you think is best. Now you may get lucky and do exactly what the organization wants you to do or you may find out you're doing exactly what they don't want. If you work for a high-quality organization, and you're focused on speed and not worried about defects, there's a problem. But that could've been solved with a good goal. Following a rigorous goal-setting process is how you're going to drive the right set of behaviors across your entire organization and make sure that those behaviors drive towards the ultimate goals that the organization sets.
Along with providing guidance on how to link individual employee goals to organizational strategy, Mike walks you through the different types of goals, including bottom-up, zero-based, commit, and stretch goals. He also helps you use goals to change behaviors, build new skills among employees, and make goals actionable by using incentives and tying them to specific activities. He concludes with a comprehensive plan for setting and implementing goals, and some tips on dealing with challenges such as conflicting goals.
- Identifying goals and goal types
- Setting SMART goals
- Linking goals to business strategy
- Building goals from the bottom up or top down
- Creating stretch goals
- Outlining activities and resources to help employees achieve goals
- Reviewing and revising goals
- Reconciling conflicting goals