Steven outlines the process stages in Six Sigma (define, measure, analyze, improve, and control), along with the Lean toolkit: the 5s principles, kanban (scheduling), downtime, poka-yoke (error proofing), and kaizen (continuous improvement). He also explains how leadership works within Lean Six Sigma, the principles of project execution, and how Lean Six Sigma is applied to the service sector and supply chain management. Make sure to watch the "Next steps" video at the end of the course for further resources.
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- Why Lean Six Sigma?
- Understanding the five steps of Six Sigma
- Understanding the 5 Ss of Lean
- Leading a Lean Six Sigma project
- Controlling a Lean Six Sigma project
- Using Lean Six Sigma for services and supply chain management
Skill Level Appropriate for all
- Every company I know has a continuous improvement culture. We strive to make things better each day, every one of us. If you agree with me, this is a good place to be right now, because we are going to talk about Lean Six Sigma, and how it can provide some structure to your continuous improvement efforts. My name is Steven Brown, and I have managed business improvement projects around the world for over 20 years, and I have taught Lean Six Sigma topics in the W.P. Carey School of Business at Arizona State University. In this course, I'll teach you how Lean principles and tools can help reduce waste, and speed up processes.
I'll show you how the Six Sigma method can decreased defects and variability in your processes, and very importantly, how these two concepts will work together to guide continuous improvement projects in your company. Improving business processes is all about having the right tools in place, and knowing how to use them, and by understand and implementing Lean Six Sigma tools, you'll be able to significantly impact your business processes. Let's dive in.