This video highlights that even good change makes people nervous, and provides tips for leading employees through culture change.
- Whether a change is good or bad, it can be scary.…Think about the last time you went through a change…and what it felt like.…Even if it was a fun and exciting new adventure,…you probably still had some reservations and fears…that you had to work through.…Organizational change is no different.…Even if people hate their jobs, a change that might…make them love their jobs is still scary.…As much as we may not like where we're at, we're used to it.…So in some ways, it's sort of comfortable.…This explains why so many people who do, in fact,…dislike their job never leave.…
The alternative is scary.…According to Jeffery and Linda Russell,…who have written several books on leading change,…there are four phases people go through…as they go through this change.…First is comfort.…This is how people feel at the beginning of change.…They feel in control and they know what to expect,…day in and day out.…Second is fear.…As the change begins and moves forward,…people feel frustrated and angry at the change.…They feel confused about what the changes mean for them.…
She defines the key differences between conflict, harassment, and bullying, and helps you assess the prevalence of bullying in your organization. You'll learn the importance of stepping in to stop it, and coaching those identified as bullies. Catherine also highlights the role leadership plays in exemplifying the right behavior and being transparent about supporting a healthy workplace. To create a positive workplace that's free from bullying, she suggests a healthy workplace corporate policy, tying positive behavior to corporate values, ongoing training, and the use of performance management.
- Differentiate between bullying, conflict, and a tough boss.
- Describe a prevalence assessment.
- Explain why it’s okay to step in when you witness bullying.
- Recognize how a social vision guides cultural change in the workplace.
- Summarize what a training program to combat workplace bullying should look like.