Being an empathetic communicator starts with simply being more empathetic. Knowing that your coworkers are just like you—human beings with loved ones, goals, and lives outside of work—will put you in the right head space to start communicating with them with empathy.
- No matter how solitary your role at work may be…communication is always going to be…a really important skill for your job,…yet so many of us view some aspect of communication,…whether it be writing or speaking,…as one of our weak points.…And what do a lot of us tend to do when we have weaknesses?…We ignore them or we try to downplay them.…But with communication being so vital to individual success…ignoring your flaws in that department…is hurting your career.…
You need to face your communication's weaknesses…and to do that you must practice sympathy.…Well, how do you practice sympathy?…First of all, empathy should be a verb,…yet no one talks about how to be empathetic.…In this video I'll explain…how observing others communicating…improves how you approach conversations,…while listening is so valuable to empathy…and what to do when it's your turn to talk.…
These three things are going to lay the foundation…for positive communication.…You can't build a house on sand.…No matter how structurally sound the walls are,…
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- What is empathy?
- How to be empathetic at work
- Practicing positive communication
- Identifying communication styles
- Approaching difficult conversations
- Practicing empathy in groups
- Fostering collaboration
- Encouraging coworkers