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Know when to retain members, and when to let them go

Know when to retain members, and when to let them go: Creating a Membership Based Business
Know when to retain members, and when to let them go: Creating a Membership Based Business

Learn best practices for customer success and retention. Understand the challenges of members who aren't achieving the promised mission, or who are distracting the organization from achieving the mission of the majority. Know that not every member is a good fit, and that being selective can lead to healthy growth.

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Skill Level Intermediate
51m 28s
Duration
22,952
Views
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Skills covered in this course
Business Business Skills Leadership

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