Examples of this tactic are, "It's a bit rusty," or "I don't like the color." Your answer: "That's why the price is so reasonable," or "That's why it's already reflected in the price." Remember that it's probably a game—the other party may be thinking, "I love this, it's perfect." In cases like these, the usual rules apply: you can let them walk and then call them back later.
- The next tactic to look out for,…is again used mainly by buyers.…And it's called, Knocking the Product.…Where you find some kind of flaw in what's being negotiated.…You can imagine how it goes.…In the case of someone buying a car,…they might say, it's a bit rusty.…Or it's not quite the color I'm ideally looking for.…And in a work situation, you might say,…ideally we'd use a bigger…or a smaller, or a more local company.…Or it's a bit different to what we normally use.…I like this last one,…because you're not insulting the person.…
It's more just you.…Not the right color is good too.…The color is fine, and it's not the vendor's fault…in any way.…It's just not quite what you're looking for.…If they say, then why did you come to look at it?…You can say, well I was hoping that seeing it in real life,…that it might be okay.…But to be honest, I'm still not quite sure.…It is pretty bright.…The idea is to appear not keen.…Even though you probably are perfectly happy with it.…So what can you do when faced with a buyer…saying it's a bit rusty, or it doesn't do everything I need?…
- Why we avoid negotiating
- When you should think about negotiating
- Planning your negotiation
- Calculating your opening offer
- Leveraging different negotiation tactics
- How to trade
- Determining if you should walk away
Skill Level Beginner
Negotiating Your Leadership Successwith Elizabeth Robillard1h 20m Intermediate
1. Decide to Negotiate
2. Planning Your Negotiation
3. Opening Offers
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