Join Christopher Matthew Spencer for an in-depth discussion in this video Keeping good notes, part of Sales Skills Fundamentals.
Knowledge really is power, and I can assure you that I don't have the strongest…memory in the world, notes serve as my memory bank.…I keep notes in a variety of ways, but the most important thing is I keep notes.…Sometimes the most trivial information can land you a new friendship, a business…relationship, and a lifetime customer.…It's important to retain customer information, such as needs and wants, but also…little bits of trivia information are just as important, such as special…occasions and birthdays.…
It would really be nice to remember your special customers on days that matter to them.…I'm currently using Salesforce Customer Relationship Management software…to manage the long list of details about the thousands of people I touch…base within a year.…It's really impossible to track so much information without computers.…Google Calendar has proven to be a handy, and free tool, for me in keeping up…with reminders. And Salesforce allows me to track the dates and times I've spoken to clients.…
If you find yourself a little overwhelmed by technology, it's okay, use a…
AuthorChristopher Matthew Spencer
This course also covers the basics of connecting with prospective clients, making convincing presentations, understanding and maximizing the sales cycle, measuring sales abilities, and practicing sales skills in role-playing scenarios.
- Becoming acclimated to selling
- Understanding common sales terminology
- Honing communication skills
- Conveying passion and thoughts
- Listening actively
- Winning the confidence of others
- Asking for referrals
- Making cold calls
- Setting realistic sales targets and achieving them
- Keeping good sales records
Skill Level Appropriate for all
1. Onboarding in Your First Sales Job
2. Communication Skills in Sales
3. Prospecting and Qualifying
4. Completing the Sales Cycle
5. Measuring and Assessing Your Progress
Acting on your metrics2m 15s
6. Let's Practice
- Mark as unwatched
- Mark all as unwatched
Are you sure you want to mark all the videos in this course as unwatched?
This will not affect your course history, your reports, or your certificates of completion for this course.Cancel
Take notes with your new membership!
Type in the entry box, then click Enter to save your note.
1:30Press on any video thumbnail to jump immediately to the timecode shown.
Notes are saved with you account but can also be exported as plain text, MS Word, PDF, Google Doc, or Evernote.