From the course: Sales: Practical Techniques
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Keeping the ball in your court
From the course: Sales: Practical Techniques
Keeping the ball in your court
- [Instructor] Now finally what happens if you go for the close and you say, okay, so we do this and they say, well, actually I'm not quite ready yet. I need to talk to my husband or my wife or I need to check with my boss or I need to think about it, or you know we haven't got the budget 'til April. What do you do? And the most important thing is to keep the next step with you. So, never say, okay, well, you know, call me when you're ready, or you know, call me if you change your mind. 'Cause then they're never going to call you. And you can't call them either 'cause if you do, you're just hassling them. And they said, well look, I said I wasn't ready yet. Don't keep phoning me. So what you must do is get the next action with you. So you could say to them, okay, well that's fine. Shall I phone you in a week? Or, how long will it take to check with your boss? And they'll say, well, I don't know. He's not back 'till next week. You can say, well, shall I phone you, you know maybe the…
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