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It's not you; it's me

It's not you; it's me: Customer Service: Preventing Turnover
It's not you; it's me: Customer Service: Preventing Turnover

In this video, explore looking inward. Are there ways the business can reduce friction or problems spots that may be causing more problems for customer service teams? Also get tips for how to involve customer service reps and get their input to better the company as a whole.

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Skill Level Intermediate
34m 54s
Duration
18,890
Views
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Skills covered in this course
Business Business Skills Marketing

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