From the course: Introduction to the PHR Certification Exam

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Introduction to Business Management

Introduction to Business Management

From the course: Introduction to the PHR Certification Exam

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Introduction to Business Management

- In my career, I've been faced with many tough decisions. Once, an employee with a substance abuse problem confronted me after work in a pretty threatening way. This employee also happened to be assigned to several key projects, had the best technical skills of anyone on his team, and was pretty politically well connected. I had to weigh the gravity of the after hours interaction with the needs of our business as I considered the next steps. Should he be disciplined? What other business implications are there? It wasn't a simple decision. This is why it's so important for HR professionals to have a sound understanding of business structures and operations. HR pros use this knowledge to fully evaluate the consequences of any people-related decisions. HR professionals build credibility with business leaders when they communicate in a way that resonates with them. Leaders are more confident in and more collaborative with HR when they believe HR understands what must be done to help the…

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