Join Doug Rose for an in-depth discussion in this video Introducing this course's project, part of Project Management Foundations: Communication.
It's difficult to think about communication in the abstract. It's easier to talk about communication by knowing what you're trying to communicate. So I've created a fictional project for this course. The fictional project is a health care database migration. A health care database migration will have a lot of different groups. So it's a good project to give you a broad sense of your communication challenges. Think of yourself as the only project manager. You'll own all of the challenges. The health care database migration is a large project.
You'll be working with several groups. There'll be insurance companies, hospitals, doctors, regulators, and software engineers. The project is to migrate all the hospital's medical data into a large, unstructured data set. The hope is that this new data set will be easier for all the stakeholders to share. There will be several communication challenges with this project. You will want to get the right information to the right people. There will also be many different groups of stakeholders with different interests.
So think about different ways that you can apply the material to these challenges.
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- Recall an important guideline that should be followed when planning project communication.
- List three circumstances that can increase the noise in a message.
- Name three steps of active listening.
- Recognize specific situations that call for formal, written communication.
- Define NIECE and explain when you need to use it.
- Identify the problems caused by purple prose.
- Explain the benefits of consulting long-term employees regarding your personal brand.