Join Steven Brown as he explains how to use brainstorming, communicating, and implementing in the improve phase of the DMAIC method of Six Sigma.
- It's one thing to create a product, … but the real sweet spot is improving upon your work … time and time again. … This is the heart of any Six Sigma project, … the improve step. … Everything done so far in the DMAIC method, … define, measure, and analyze … has led you to your ultimate goal, … improve the process. … Your job here is to implement a change … that will resolve the problem … and improve the performance measure. … There are two major tools used in the improve stage … of a Six Sigma project, … brainstorming and communicating. … Based on your analysis, … the project team must first generate a list … of possible solutions to the problem. … Brainstorming techniques have been proven … to be very successful in finding innovative solutions … that are not immediately obvious to the team. … Before the team can arrive at a proposal, … they must spend some quality time simply gathering ideas. … After a set of ideas is collected, … each idea is then evaluated one by one … until the most favorable solution is determined. …
Steven outlines the process stages in Six Sigma (define, measure, analyze, improve, and control), along with the Lean toolkit: the 5s principles, kanban (scheduling), downtime, poka-yoke (error proofing), and kaizen (continuous improvement). He also explains how leadership works within Lean Six Sigma, the principles of project execution, and how Lean Six Sigma is applied to the service sector and supply chain management. Make sure to watch the "Next steps" video at the end of the course for further resources.
- List the three main focuses of Six Sigma.
- Explain why lean is an important element of the Six Sigma approach.
- Summarize why Control is the most important step in the Six Sigma process.
- Analyze variables to determine if they are a good performance measurement.
- Describe three typical methods of improving supply chain functions.
- Identify three things you will need in order to lead a Lean Six Sigma project effectively.