In this video, learn how to implement a transformational tour of duty.
- So now that you've defined the tour of duty, you need to put it into practice. The first step, and this is very important, is to implement checkpoints. I read a research report from Deloitte which just astonished me. Only 3% of companies set employee goals and then regularly revisit them. It's no wonder that people aren't sure how they're doing. And if you think that the annual reviews are gonna help you out with that, guess what. They won't. Only 8% of managers think annual reviews are worth the effort. Tours of duty offer a much better way for manager and employee to make sure they're on the same page.
We recommend that you check in on the tour of duty at east once a quarter. In fact, more often is even better. Let's say you have a weekly meeting with your employee. You might take the first 30 to 60 seconds of that meeting to just go over the tour of duty one more time. Make sure you're both still bought into the mission. Make sure that it's still accurate. The other thing that happens as you're going along is that when you get close to accomplishing your mission, you're able to now know that this is the time to define the next tour of duty. One of the big misconceptions about the alliance is people said, well, you're telling people to do these tours of duty.
Aren't you encouraging job hopping? Nothing could be further from the truth. In fact, if executed correctly, the tour of duty approach actually increases employee longevity, instead of allowing people to drift along not knowing why they're there. Thanks to the fact that you always have a tour of duty enforced, employees always understand their mission and always understand their purpose and how it's gonna help them in their career. When you're able to define a tour of duty and implement it, it results in longer employee tenure, which is better for both the employee and the company.
Reid and Chris share specific insights from their own experiences with companies like PayPal, Kapost, and LinkedIn, and more.
- Defining a rotational, transformational, or foundational tour of duty
- How to identify each employee's values and aspirations
- Aligning employee, manager, and company goals
- Establishing and leveraging alumni networks