Join Terri Wagner for an in-depth discussion in this video Identifying that the project was incorrectly sold, part of Project Management: Preventing Scope Creep.
…Scope creep or excessive scope changes can be caused by several factors.…Some of which may start in the sales cycle.…Often the process starts when a customer shares their…desire or need for the project with a sales rep.…Sales reps are often challenged by clients who don't know exactly what they want.…Most sales reps I've worked with do their very best to capture the…client needs, close the sale and move the sold project onto the delivery team.…So projects…can suffer scope creep or excessive scope changes because…the customer does not truly know exactly what they want.…
To address this issue, the project team may need to re-engage the sales…team and validate that the proposed…solution will satisfy the original client request.…Its far easier to make adjustment or correction to a project…when it's in blueprint or prototype form than during or after the…project team has created deliverables and artifacts.…Addressing issues earlier will be less costly for…the client and less frustrating for the project team.…
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- What is scope creep?
- Why does scope change?
- Factoring in organizational maturity
- Setting scope and requirements
- Building a budget
- Resetting unrealistic expectations
- Resolving communication issues with stakeholders<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.