She defines the key differences between conflict, harassment, and bullying, and helps you assess the prevalence of bullying in your organization. You'll learn the importance of stepping in to stop it, and coaching those identified as bullies. Catherine also highlights the role leadership plays in exemplifying the right behavior and being transparent about supporting a healthy workplace. To create a positive workplace that's free from bullying, she suggests a healthy workplace corporate policy, tying positive behavior to corporate values, ongoing training, and the use of performance management.
- Differentiate between bullying, conflict, and a tough boss.
- Describe a prevalence assessment.
- Explain why it’s okay to step in when you witness bullying.
- Recognize how a social vision guides cultural change in the workplace.
- Summarize what a training program to combat workplace bullying should look like.
Skill Level Intermediate
- It used to be that when we'd think of bullying, we'd think of the schoolyard. We might think of a pop culture teen flick, where the bully through the nerd up against a locker and forced him to hand over his lunch money. Well, that's all changed. The media is full of stories of kids and teenagers who are bullied, but adults in the workplace, too. 35% of the workforce feels bullied at some point in their working life, according to several different studies. And the National Institute of Occupational Safety and Health found that 25% of workplaces have bullying.
My name is Catherine Mattice, and I have been researching, publishing, and consulting on the topic since 2004. I am co-author of the book Back Off, Your Guide to Ending Bullying at Work. And author of the book Seeking Civility. This course will provide you with a variety of tools and ideas to help you put a stop to workplace bullying in your own organization. I will define workplace bullying for you, compare and contrast it to harassment, and provide examples of bullying behavior. I'll show you how to do a prevalence audit to gauge bullying, how to take in grievances, and how to step in and coach bullies.
I'll also show you how to implement a healthy workplace policy and how to change your organization's culture, so that bullying can no longer thrive. Finally, I'll give you some tips on training programs you can provide to put a stop to bullying, and how to lead your employees through this change in your organization. Workplace bullying is hurtful and damaging for the people who experience it. I'm so excited for you to take this step to put a stop to it. Not only can you end workplace bullying, you can create an organization that really lets your employees thrive.