The member will learn how SPC and process capability charts are used as part of a control plan
- After all the hard work we've done,…how can we monitor performance levels?…I have the chart for you.…It's called the Control Chart or SPC Chart.…What does SPC stand for?…SPC stands for Statistical Process Control.…Don't let the name scare you.…The purpose of the control chart…or SPC chart, is to indicate to you…when to leave the process alone…and when to intervene and troubleshoot.…Why? So that you don't react to random variation.…
Regardless of how well designed the process is,…there will always be some variation.…And even under the best operating conditions.…That variation is random variation.…You experienced random variation every day.…For example, when you go to work in the morning.…Let's say your commuting time averages 30 minutes.…Some mornings, it may take you 25 minutes,…and other mornings, 34 minutes.…Nothing special happened.…Should you change your route as a result…of this random variation?…No! You don't want to react to random variation…that is inherently present in every process.…
However, if it's gonna take you an hour…
Author
Richard Chua
Released
7/18/2016Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- What is Six Sigma?
- Understanding key concepts such as Y = f(x) and sigma level
- Selecting Six Sigma projects and team members
- Planning in the Define phase
- Gathering data in the Measure phase
- Analyzing data in the Analyze phase
- Selecting and evaluating solutions in the Improve phase
- Developing a control plan in the Control phase
Skill Level Intermediate
Duration
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Introduction
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Welcome1m 45s
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1. Introduction to Six Sigma
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What is Six Sigma?3m 31s
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An overview of DMAIC4m 22s
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Levels of expertise4m 11s
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2. Key Concepts in Six Sigma
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Critical to quality metrics3m 38s
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Learn Sigma levels2m 49s
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3. Selection of Six Sigma Projects
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Identify potential projects3m 58s
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Select the Six Sigma team3m 25s
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4. Define Phase
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Steps in the Define phase2m 34s
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Problem and goal statements3m 43s
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Complete the project charter2m 36s
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5. Measure Phase
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Plan for data collection2m 51s
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Types of data and graphs3m 38s
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6. Analyze Phase
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7. Improve Phase
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Steps in the Improve phase3m 22s
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Mistake proofing3m 27s
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Pilot test and implement2m 39s
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8. Control Phase
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Steps in the Control phase2m 48s
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How to use SPC charts3m 23s
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The control plan3m 4s
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Conclusion
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Next steps48s
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Video: How to use SPC charts