Join Doug Rose for an in-depth discussion in this video How to use the 5 Whys technique, part of Agile at Work: Getting Better with Agile Retrospectives.
- One of the goals in a retrospective…is to find ways to improve the process.…The starfished almost always has items…the team wants to do less of, start doing, or stop doing.…Yet identifying the challenge is only the first step.…The team still needs to find action items…so they can figure out how to make the process better.…Fortunately, agile uses some of the same tools…as lean manufacturing.…Remember, that lean software development…is still considered under the agile umbrella.…That means that many of the items in the lean tool kit…also work for agile.…
One of the oldest is the 5 Whys Technique.…The 5 Whys Technique is used to find…the root cause of a process failure.…The root cause is the original issue.…It is the initial problem that caused all the later fixes.…Often, this original problem gets buried…under a pile of solutions.…That's why many manufacturers use the 5 Whys Technique.…It gets to the root cause of the defect.…One of the best things about this technique…is it's very simple to learn.…
You just need to ask "Why?" 5 times.…
Watch and learn agile project management techniques to assess your project today, and get back on track for tomorrow. Find more courses on agile project management in the Agile at Work series on Doug's author page.
- Five phases of retrospectives
- Choosing an ideal meeting space
- Identifying issues and improvements
- Working with a distributed team
- Encouraging discussions
- Setting goals using SMART criteria
- Asking good questions
- Making team decisions
- Closing out an agile retrospective