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How to show empathy

How to show empathy: Customer Service: Writing for Social Media
How to show empathy: Customer Service: Writing for Social Media

In this video, learn about the difference between sympathy and empathy, and that empathy is especially important in social because you are responding publicly. Practice writing empathetic social media responses.

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Skill Level Beginner
1h 2m
Duration
13,671
Views
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Skills covered in this course
Business Business Skills

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