Learn what to say instead of "I'm sorry," and how to move on quickly.
- Failing can be heartbreaking,…especially if you're trying to get promoted.…It feels like any failure is a setback to your goals,…so it's easy to try to deflect failure onto someone one…or a circumstance outside of your control,…but owning failure is actually an important part…of leadership, even if you didn't cause it.…We see CEOs, the good ones anyway, apologizing on behalf…of their teams all the time.…
Over the course of your career,…you're probably going to have to do the same.…If you failed or a member of your team failed,…talk to your boss about it,…preferably before they find out, not afterwards,…and when you're framing a failure,…you want to keep it brief.…That doesn't mean omitting important details…or glossing over relevant information, but remember,…your boss is listening thinking, "What's the point?"…so you want to get to it quickly.…The harder you make it to understand,…the more complicated a resolution will seem…in the eyes of your boss.…
Another important thing you want to do is own it.…Your boss should never be the one pointing out…
LinkedIn Learning (Lynda.com) is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Knowing when to step up and when to step down
- Dialing into leadership language
- Listening actively
- Creating supporters
- Interacting with your peers, your boss, and senior leadership
- Owning a failure, even if it was not your fault
- What to do when you are promotable, and your peers are not
- When and how to ask for the promotion