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How to manage customer expectations

How to manage customer expectations: Retail Customer Service
How to manage customer expectations: Retail Customer Service

In this video, learn how to address known issues with your products or services and explain them to the customer beforehand to avoid any issues. By doing this, you are actively managing the expectations of the customer— ensuring an excellent customer expe

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Skill Level Beginner
48m 2s
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Skills covered in this course
Business Business Skills

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