Learn how to create goals by evaluating needs and reflecting on the desired future position. Goals are set by leaders, jointly agreed upon by team members, set by customers, business partners, or individually defined. Understand the different types of goals – financial, operational, milestones, project based, skill based.
- Goals can come from a variety of sources.…And you should build your goals based upon…the organization's needs,…and their desired future state.…Goals may be set by leaders.…They can be jointly agreed upon by team members.…Goals can be set by customers or business partners.…Some goals are going to be individually defined…by the members of the team.…Goals can be a variety of types.…You may have financial goals,…operational goals,…milestones you're trying to hit,…project based goals…and even skill based goals…of trying to build a new capability.…
You'll need enough goals to drive performance…and change behavior.…But not so many goals that you confuse people…because they can't focus on as many goals…as you're giving them.…Let's imagine a situation where you have a team…that's working under a variety of goals.…There may be goals set for the team…that are set by the leaders.…The leaders may say "We want to hit revenue…"of $12 million dollars this year…"and profit of 1.8 million."…And they'd give you some financial goals.…
Along with providing guidance on how to link individual employee goals to organizational strategy, Mike walks you through the different types of goals, including bottom-up, zero-based, commit, and stretch goals. He also helps you use goals to change behaviors, build new skills among employees, and make goals actionable by using incentives and tying them to specific activities. He concludes with a comprehensive plan for setting and implementing goals, and some tips on dealing with challenges such as conflicting goals.
- Identifying goals and goal types
- Setting SMART goals
- Linking goals to business strategy
- Building goals from the bottom up or top down
- Creating stretch goals
- Outlining activities and resources to help employees achieve goals
- Reviewing and revising goals
- Reconciling conflicting goals