As part of your consulting engagement, you have been asked to provide a review, including constructive feedback. How tough or critical should your response be? This video provides guidelines to help you maximize the effectiveness of your review deliverables.
- A client request can be a great opportunity…or a catalyst for disaster.…Performing a critical review of a client's proposal…is like walking on a tightrope.…It's an opportunity to shine.…Your opinion is valued.…It's also potentially very political…and your engagement can be thrown off balance.…You need to assess if the proposal is right…for your client's environment…while avoiding the minefields.…So, when asked to serve the role of reviewer…you have a few things to consider.…
First, try to understand the background.…There could be technical issues,…culture and change management issues,…or power struggles between managers.…Second, ensure you understand the purpose of your review.…Basically, there are two types of reviewer,…validating and critical.…If you're asked to validate a proposal,…the client is probably getting a second opinion…and considers the proposal to be viable.…If you don't see any major issues…don't recommend changes unless your client…specifically asked for them.…
If, on the other hand, your client is asking you…
Author
Bob McGannon
Released
11/7/2018- Identify the critical requirements needed to become a successful consultant.
- Review the roles a consultant can fulfill to increase their success when dealing with clients.
- Recognize approaches for assessing your success level with a client before you've received a formal evaluation.
- Explore how to switch between consulting roles without confusing or aggravating your client.
- Review the change management conditions that must be in place to successfully deploy your consulting solutions.
- Identify the actions that maximize your chances for future work with a client.
Skill Level Intermediate
Duration
Views
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1. Jump-Start Your Consulting Career
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Your career as a consultant1m 16s
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Types of consultants2m 56s
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2. The Consultant's Job and Roles They Play
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The consultant's job3m 8s
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The roles concept3m 5s
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Assessing the required roles2m 57s
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3. Technical and Managerial Roles
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Pushing your client3m 29s
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4. Leader and Follower Roles
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Exercise: Applying the roles2m 27s
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5. Reviewer/Critic and Implementer Roles
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Conclusion
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Next steps1m 38s
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Video: How harsh a review do you provide?