From the course: Critical Roles Consultants Play (and the Skills You Need to Fill Them)
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How harsh a review do you provide?
From the course: Critical Roles Consultants Play (and the Skills You Need to Fill Them)
How harsh a review do you provide?
- A client request can be a great opportunity or a catalyst for disaster. Performing a critical review of a client's proposal is like walking on a tightrope. It's an opportunity to shine. Your opinion is valued. It's also potentially very political and your engagement can be thrown off balance. You need to assess if the proposal is right for your client's environment while avoiding the minefields. So, when asked to serve the role of reviewer you have a few things to consider. First, try to understand the background. There could be technical issues, culture and change management issues, or power struggles between managers. Second, ensure you understand the purpose of your review. Basically, there are two types of reviewer, validating and critical. If you're asked to validate a proposal, the client is probably getting a second opinion and considers the proposal to be viable. If you don't see any major issues don't recommend changes unless your client specifically asked for them. If, on…
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