As part of your consulting engagement, you have been asked to provide a review, including constructive feedback. How tough or critical should your response be? This video provides guidelines to help you maximize the effectiveness of your review deliverables.
- A client request can be a great opportunity…or a catalyst for disaster.…Performing a critical review of a client's proposal…is like walking on a tightrope.…It's an opportunity to shine.…Your opinion is valued.…It's also potentially very political…and your engagement can be thrown off balance.…You need to assess if the proposal is right…for your client's environment…while avoiding the minefields.…So, when asked to serve the role of reviewer…you have a few things to consider.…
First, try to understand the background.…There could be technical issues,…culture and change management issues,…or power struggles between managers.…Second, ensure you understand the purpose of your review.…Basically, there are two types of reviewer,…validating and critical.…If you're asked to validate a proposal,…the client is probably getting a second opinion…and considers the proposal to be viable.…If you don't see any major issues…don't recommend changes unless your client…specifically asked for them.…
If, on the other hand, your client is asking you…
- Identify the critical requirements needed to become a successful consultant.
- Review the roles a consultant can fulfill to increase their success when dealing with clients.
- Recognize approaches for assessing your success level with a client before you've received a formal evaluation.
- Explore how to switch between consulting roles without confusing or aggravating your client.
- Review the change management conditions that must be in place to successfully deploy your consulting solutions.
- Identify the actions that maximize your chances for future work with a client.