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How to handle rude customers

How to handle rude customers: Customer Service: Writing for Social Media
How to handle rude customers: Customer Service: Writing for Social Media

In this video, learn why it's never acceptable to respond in kind to a customer who is being rude. Learn how rude or sarcastic responses backfire and cause more contacts.

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Skill Level Beginner
1h 2m
Duration
23,139
Views
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Skills covered in this course
Business Business Skills

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