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How to deal with upset customers

How to deal with upset customers: Retail Customer Service
How to deal with upset customers: Retail Customer Service

Learn the three steps to turn upset customers into loyal customers who can then become fans of your business. Also discover the most effective ways to professionally end a transaction with a customer that is abusive.

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Skill Level Beginner
48m 2s
Duration
12,552
Views
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Skills covered in this course
Business Business Skills

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