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How customers say goodbye & quick win-back efforts

How customers say goodbye & quick win-back efforts: Customer Service: Winning Back a Lost Customer
How customers say goodbye & quick win-back efforts: Customer Service: Winning Back a Lost Customer

In some businesses it's easier to tell when a customer is about to leave. Some businesses have contracts with their customers when they must be notified when it's about to be terminated. Some customers, in rare cases, will call to say why they are leaving. These companies can immediately start to win back customers. Customer Save teams and save offers are quick wins to keep customers who are about to leave your business.

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Skill Level Appropriate for all
41m 23s
Duration
41,748
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Skills covered in this course
Business Business Skills Communication Management

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